Store Features:

How to open a service store on UPservice?

Any registered user can create a custom service. Simply click on the "Add Your Service" button on the home page and you will be redirected to the page of creating your service. It's very simple: setting up and publishing your service will take just a few minutes!

P.S. After the publication of the service, make sure that you have set up a payment system so that we can pay the money you have earned!

How to edit my profile?

This is very simple:

  1. Log into your account (you can do this on the Home page, click on Sign In and choose the convenient way for authorization)
  2. Log in to your profile (click on the "Hello" message in the upper right corner of the page)
  3. Under the profile photo, click "Edit profile"

P.S. Make sure your profile is full and email is confirmed before publishing or ordering services. To publish the services, the business name or owner name and your address must be filled in.

Can I delete my service?

You can delete your service at any time

To do this:

  1. Open your profile and find the service you need
  2. Open the service in edit mode (this can be done either by clicking on the icon in the upper right corner of the service card or by entering the service and clicking on the "Edit" button in the right column)
  3. Scroll down and choose "Delete Service"
  4. Confirm it by choosing "Delete Service" again

P.S. We do not recommend deleting the service, this action is final and you cannot restore the service deleted in this way. Remember that every service is a product that you develop. Each published service has a history, rating and subscribers. A successful service attracts more customers and has more chances to get into search queries. The better and the more you work, the more popular your service becomes. Before deleting, consider whether this really makes sense.

Selling Services:

How am I notified of a sale?

When someone buys your service, you get an email notification of the sale and all the necessary information to perform the service.

Also, 24 hours before the meeting, you receive an email with a reminder.

After the work is done, you get a notification that the order is complete.

What is the minimum price of services?

To protect our users, a minimum price has been set for the services. The minimum price for the service at the moment is set at $10.

What are the payout options?

You can pay for any service using your account through a credit card.

Can I cancel my service?

Absolutely, if you change your mind and want to cancel your order, then you can easily cancel your service.

  1. Go to the My Orders section.
  2. Find the service you want to cancel.
  3. Click Cancel Order and confirm canceling again.

If there are less than four hours left before the service, you cannot cancel the service unilaterally. You will have to agree to the cancellation of the service with the service provider. In this case, instead of the "Cancel Order" button, you will see "Cancellation Request ", after you click, the request will be sent for cancellation of the service and the provider can confirm the cancellation of the service.

Money:

How much do I make on each sale?

You earn up to 90% on selling all of your services. UPservice takes only 10% to support the site, the team. We constantly make our services as convenient for sellers and buyers as possible and are working to improve them!

How and when do I get paid?

Transfers from the internal to the external account are made every 1st and 15th day of each month. To receive the transfer, you must have:

  1. $20 or more dollars in the internal account.
  2. Fill payment options on the preferences page.

We send out payouts on the 1st and the 15th of every month as long as your earnings balance reaches $20 for that period. If it doesn't, the total is simply added to the following period instead. Payouts are sent via PayPal (US and Canadian residents also have the option to choose direct deposit (coming soon)).

Important Tax Information

Please remember that you must declare your income and pay tax in the country in which you live and work. Please carefully read the information on the revenue websites and please remember to pay taxes.

for Canadian Customers: IRS website.

Customer Support:

How do I refund a customer?

In order to return money to your customer please contact us using the form on the website or email support@upservice.com and let us know the order number and the reason for the refund.

How can my customers reach me?

When placing an order, your customers can send you a text note with adding information about the order in a special field.

How can I get more customers?

Thanks to UPservice, people find the best services. Working more diligently and raising the rating of your service with assessments and positive comments, you increase the chances that people will find your business and services more often. Services with a large positive rating, reputation and the number of positive reviews often appear in the search. The more and the better you work, the more customers will come to you. We recommend developing different services and not creating duplicates of similar services - this is much more efficient.

Another way is to maintain a balance of prices. Some people are interested in the cheapest offers, while others are interested in quality. We offer convenient tools to satisfy both categories of buyers.